Frequent Asked Questions

Payments

What payment methods do you support?

We use PayPal and their subscription service to manage payments. A PayPal account IS NOT necessary to sign up - they have a credit card only payment method.

When do I make a payment?

If you select the "Pay as You Send" pricing model, you pay the setup fee ($25) when you sign up. For each campaign that you send, you pay $25 plus 3 cents for each recipient when you send/schedule the message for delivery.

For the "Subscription Service" pricing model, you pay the first subscription fee ($25) when you sign up and each 30 days after that. For each campaign that you send, you pay $10 plus 2 cents for each recipient when you send/schedule the message for delivery.

Do I get a refund when I cancel my account?

Once payment has been made each month (under the "Subscription Service" pricing model), refunds for that payment are not given. As long as you cancel your account before you next payment, you will not be charged again.

All setup fees (for the "Pay as You Send" pricing model) are non-refundable

All other message fees are charged to your account when the message actually gets sent and are thus non-refundable once the message is sent.

Try it out the DEMO for Free

If you're not ready to create an account, you can still try out Campaign Jockey with the free demo. The three included templates that every account comes with are part of the demo. In the demo, you can send your message to as many as five recipients.

(Please Note: All demo lists, subscribers and emails are deleted daily.)